Last updated: September 2026
Two Mountains (operated by Kangde (HK) Jiankang Technology Limited) offers a philosophical guidance subscription service with plans starting at $7.8/month. This policy explains how refunds and cancellations work.
First-time subscribers: if you are not satisfied within 7 days of your first payment, contact support@privmuse.com for a full refund. No questions asked.
Repeat subscribers: refunds for renewals are not available in cash. Instead we offer account credit, a downgrade to the companion plan, or a one-week free extension. This keeps the guarantee generous for first-time subscribers while preventing repeated refunds on renewing accounts.
You can cancel your subscription at any time with one click. Cancellation stops future charges immediately. You retain access until the end of your current billing period.
Your subscription renews automatically each month. If a recurring payment fails, we will attempt to retry. If payment cannot be completed, your subscription will be paused until payment is restored.
Beyond the 7-day guarantee, refunds are evaluated case-by-case. We may issue partial refunds for duplicate charges or confirmed technical failures. Contact support with your order details.
Email support@privmuse.com with your account email and a brief note. We respond within 2 business days.
Questions about refunds or cancellation? Email support@privmuse.com. Operated by Kangde (HK) Jiankang Technology Limited.